Click to enlargeAbout Our Marble, Onyx & Stone Chess Sets
- Frequently Asked Questions ~

Khan Imports has been a direct importer since 1989. We are committed to offering high quality, unique, beautiful hand carved Onyx, Marble, Fossil and Coral Stone Chess Sets at an exceptional value!


Free Shipping On All Onyx and Marble Chess Sets!

Marble Chess Board Only › Marble Chess Sets with Storage › Large Marble Chess Sets - 16 Inch › 



Do you maintain your own inventory?


Yes, we maintain our own inventory. Orders are usually shipped the same or next business day, and we're pleased to we offer Free UPS Ground Shipping for all our Marble Chess Sets!


I lost a chess piece ... do you offer replacement chess pieces?


Absolutely! We want you to enjoy your beautiful marble chess set in the many years to come. As an established company and direct importer, we are pleased to offer chess piece replacements for our marble, onyx and natural stone chess sets. For details, please call or e-mail us at:  info@khanimports.com.

Regretfully, we are unable to replace chess pieces if the chess set was not purchased from Khan Imports. Our hand carved marble, onyx or stone chess pieces differ in size, style, stone quality and color from other chess sets.


Can I buy a Chess Piece Set Only or Chess Board separately?


Chess boards and chess piece sets may be ordered separately at:

Marble, Onyx, Stone Chess Boards & Chess Pieces


Can I buy the Chess Set Storage Case separately?


Our Velvet Chess Set Storage Cases have been especially designed for our chess sets and are only available with the purchase of a chess set from Khan Imports. If you buy a marble chess set without the case and would like to buy the chess case at a later date, we will pleased to offer the case as a separate purchase. Please contact us by phone, Toll Free at (800) 260-1064 for ordering.


Where can I get more information on the Chess Set Storage Cases?


For a more detailed description of our Decorative Chess Cases, please click,

Handcrafted Velvet Chess Set Storage Cases.


Is there felt on the bottom of the chess pieces?


Felt pads are added to the bottom of the chess board, but we've chosen not to place felt on the bottom of our chess pieces. With normal use in play, the chess pieces will not scratch the marble board. Any felt pad color (usually bright green) on the bottom of chess pieces sized to fit the diameter will be visible, and we feel degrades the appearance and natural beauty of our marble chess sets. If smaller felt pads are used to avoid visibility, the chess pieces will not be as stable on the board. However, if you would like self-adhesive felt pads for the chess pieces, they can be found very inexpensively at most local hardware or craft stores.


Do you ship outside the United States or Canada?


Regretfully, we are unable to ship orders outside of the United States or Canada.  For complete shipping information, please click, Shipping Information.


I am buying a chess set for a gift, what's your return policy?


We offer a 30 Day Satisfaction Guarantee for all purchases. In addition, during the Christmas shopping season, our normal satisfaction guarantee is extended until January of the following year to allow for early purchases of Christmas and holiday gifts. If for any reason you or the recipient are not pleased with your purchase, it may be returned within 30 days of receipt for a prompt exchange or full refund of the merchandise amount, excluding shipping charges. If your order was shipped at no charge, the actual shipping charge will be deducted from your merchandise total. There are no restocking fees for returns or exchanges.

Returns must be shipped securely in the original packaging, insured for the full purchase amount. If possible, a copy of the Packing List should be included for our reference. Please contact us prior to shipping any return for a Returned Goods Authorization Number (RGA#), if you would like assistance with a return or have any questions regarding our Return Policy. Our complete Return Policy can be viewed at: Satisfaction Guarantee & Return Policy


I've seen a similar chess set for a cheaper price. What's the difference?


Many factors influence value and pricing when evaluating marble, natural stone, Onyx or gemstone chess sets. These include the quality of the workmanship, stone quality, polishing, stone color and/or fossil content and country of origin. Chess boards and pieces that have been exceptionally handcrafted offer significantly more value and beauty than sets that have been poorly constructed, manufactured, mass produced or machine-made.

Only the highest quality stone and workmanship is selected for each of our hand carved chess sets. Khan Imports will not ever compromise it's quality standards by importing or offering a chess board set that does not meet our requirements. As a result, "rejected" poor quality chess boards are usually sold with substantially cheaper in local markets overseas, picked up by other importers or exporters or purchased inexpensively for quick liquidation.


I have other questions, how can I contact you?


We would welcome the opportunity to assist you. Please don't hesitate to contact us by phone, Toll Free (800) 260-1064 or e-mail us at info@khanimports.com if you have questions, or would like additional information about our chess sets.


We invite you to read, "What our Customers are Saying..."



Click to enlarge
Click to enlarge
Click to enlarge
Complete Marble, Onyx and Stone Chess Sets

Combination Marble Chess and Checkers Game Sets

Complete Stone and Marble Checkers Game Sets

Click to enlarge
Click to enlarge
Click to enlarge
Marble, Onyx, Stone Chess & Checker Boards Only

More About Our Decorative Velvet Chess Set Cases

Marble Checkers Pieces, Replacement Checkers Only



Storewide Sale, Save up to 30%
Plus Free Ground Shipping for Orders over $25.00!
Order By 9:00AM Pacific, (12:00PM ET) Monday - Friday for Same Day Shipping
Most Orders Arrive in Just 2-3 Business Days
Toll Free: (800) 260-1064


Sale Prices valid through Friday, October 26, 2018


Unique Marble Gifts, Quality Onyx Sculptures & Natural Stone Decor
Shop Direct and Save on Unique Stone Gifts, Onyx and Marble Home Decor Accents
Buy Online or Purchase by Phone, Fax or Mail

Unique Gifts for Her  -  Birthday Gifts  -  Wedding Gifts  -  Unique Gifts for Him
College Graduation Gifts  -  Executive Gifts  -  Thank You Gifts  -  Christmas Gifts
Traditional 7th Onyx Anniversary Gifts  -  Traditional Coral 35th Anniversary Gifts
Free Shipping for Orders over $25.00!
Only $8.95 for Ground Shipping on Orders under $25.00
Stone & Marble
Chess Sets
Marble
Bookends
Marble, Onyx,
Stone Boxes
Marble
Coaster Sets
Onyx Bowls,
Wine Glasses
Marble Vases,
Stone Planters
Marble Checkers
Pieces, Sets
Marble, Stone
Obelisks
Stone Animal
Figurines
Wildlife
Sculptures
Marble Pet Urns,
Stone Pet Urns
Stone & Marble
Cremation Urns
Fossil Stone
Gifts & Decor
Coral Gifts,
Stone Decor
Beige Marble
Gifts & Decor
Black Marble
Gifts & Decor
White Marble
Gifts & Decor
Green Onyx
Gifts & Decor
Privacy
Policy
Shipping
Methods
Satisfaction
Guarantee
Ordering
Information
Gift
Options
UPS
Ground Map
Wholesale Information (For Retailers) Marble Products - By Type Show Cart
Print Order Form - Prefer to Mail or Fax? About Khan Imports Contact Us
What Customers Are Saying... Receive Special Offers Track Order


Give us a call if we can assist you!

KHAN IMPORTS
EST. 1989


Toll Free:  800-260-1064 (US & Canada)
Tel.:  805-967-8050  •  Fax:  805-967-7128
Monday - Friday, 8:00AM - 4:00PM (Pacific Time)
E-mail:  info@khanimports.com
www.KhanImports.com
~~~~~
Mailing Address:
126 N. La Patera Lane
Goleta, CA  93117-1512
USA

Give us a call if we can assist you!

Copyright © 1999-2018, Khan Imports.  All rights reserved.
No portion of this website, including product images, descriptive text or html code, may be
copied, reproduced or published without expressed written permission of Khan Imports.

Copyright Policy & Legal Notices